Administration

*UPDATED 3-12-2013 to incude the new Force.com Light and Enterprise Licenses available in Spring 13 Release Force.com One App & Platform Licenses (no longer available to new customers after the Spring 13 release) There are probably a lot of companies out there today with only EE (Enterprise) licenses that should look at buying cheaper “Platform”…

If you sell with the help of outside vendors or Partners, a Partner portal might be the ticket. Users with a Gold Partner license can access the Documents tab, My Account Profile, Leads, Custom Objects, Approvals, Accounts, Cases, and Opportunities. Pricing got better on this type of license when the feature was renamed from PRM…

Advantages of a Customer Portal over a Self Service Portal: UPDATE 2/28/2014 – This is a good overview of some of the changes taking places with portal licenses. Customer Portal licenses are now referred to as “legacy portal licenses” by Salesforce (vs the newer Community licenses). If you already have these licenses in place, you…